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What Our Clients Say
This wasn't a straight forward range hood installation. Thanks for going the extra mile and saving me time and money by modifying the existing cover. Looks great and is working perfectly. Appreciate your great service.
We complicated matters by wanting a hybrid solution of induction and gas.
Rob, Wendy, and the team at Addison Appliances helped us navigate this and we arrived at an elegant solution.
The team did everything they needed to quickly, cleanly, and efficiently.
Would definitely recommend.
I can unequivocally recommend this business to anyone needing their appliances installed. Thank you very much, Robert!
I highly recommend this company
Even if it meant that they needed to get down and muddy, they also went above and beyond to provide us the friendly and professional support we needed to make sure things went smoothly. The difference between our old and new hot water heat pump is as clear as night and day and so much better! I highly recommend. Thank you very much!
Wendy was my primary point of contact, and she was amazing. She answered all of my questions quickly and was very accommodating. Her friendly tone and smile in her voice made the experience even better. After the job was completed, Wendy followed up with me to ensure I was happy with the service and the installation. Rob kept me informed about all upcoming appointments and any changes, which I really appreciated.
Michael, the electrician, and Jonty & Alex, the plumbers, were all extremely professional, efficient, and respectful. They kept me informed about what was happening during the installation. Michael even installed a new shelf for my oven to sit on and ensured it was safe and up to code.
During the rangehood installation, Jonty & Alex discovered that the duct stopped in my ceiling and had yet to be taken through my roof, which I was unaware of. They also made me aware that my rangehood was a little smaller than the space and that there would be a small gap either at the back or the front, which would mean it would not be inline with my cupboard doors. They rectified this by bringing the rangehood inline with my cupboard and leaving a little gap at the back, which is not noticeable and was a great outcome.
The pricing for the service provided was reasonable, and the work was delivered with high professionalism and quality. I will definitely use Addison's services again when I upgrade my cooktop and range hood ducting. Thank you, team!
As the only company that either answered our calls or emails, Addison has absolutely fantastic customer service, helpful from start to finish. They reply to any questions very promptly and a big Thankyou to the 2 men that installed our new Westinghouse electric oven and gas cooktop.
Very happy customers 😊
Frequently Asked Questions
I am unsure of what products are right for my needs, can Addison assist me with product advice?
We sure can! Our team is happy to answer any questions you may have and share our experience with our clients
Can Addison safely cut natural or caesar stone benchtops?
Yes we can!
While the manufacture of caesar stone benchtops in new kitchen builds has now been banned in Victoria, our work safe trained professionals are approved and certified to cut stone benchtops to allow new appliances to be installed.
Our professionals utilise PPE and dust extraction machinery as specified by work safe to achieve safe and no mess cutting work.
So if your new appliance requires a larger benchtop cut out area than that of your old appliance, the chances are our team will be able to make it fit.
Do you take away old appliances?
Yes we do!
Our technicians will dispose of your old appliances at local metal scrap yards.
Please note that our technicians will not dispose of packaging waste from the new products as we kindly ask our customers to dispose of such waste in their recycle bin.
I want to buy a new electric appliance but I am worried my home will not have sufficient power supply. How can I be sure that the product will work in my home?
We can steer you in the right direction. Addison’s administration team will ask for the details of the products you are interested in having installed and they may also request a clear photo of the electrical circuit board in your home. Addison’s administration team will assess the specifications of the products and compare that with the maximum power supply at your electrical circuit board and advise you accordingly. You would not want to buy a product that will not work in your home, and our team is here to assure that doesn’t happen.
Can Addison assist in claiming government financial incentives for new heat pump hot water systems?
I don't think my new appliance will fit within the cabinet space that my old product was installed in. Will Addison modify my cabinet?
Yes, Addison does regularly assist customers with minor cabinet modification work.
Please note, some aspects of cabinet work may be out of the scope of our installers in which case Addison may advise the client to hire a professional 3rd party cabinet maker. This may include building new drawers, constructing new cabinet doors or supplying unique coloured panels.
I think there will be gaps in the cabinetry around my new appliance, how can I hide such gaps?
Addison installers can measure aesthetically displeasing gaps around appliances and request quotes to have custom made stainless steel or perspex plastic filler panels manufactured. These panels can be installed onto the cabinet at a later date. This can result in a quite a neat and cost effective finish!
