The right size depends on your room’s floor area, ceiling height, insulation, window exposure, and how the room is used. As a general guide, a small room up to 20 m² typically needs a 2.0–2.5 kW unit, while a large open-plan space of 65–80 m² may require 8.0–9.5 kW. Our team can assess your space and recommend the right capacity so your system runs efficiently without short-cycling or struggling to reach temperature.

In most cases, yes. According to Sustainability Victoria data (August 2024), a 2.5-star split system costs around $469 per year to heat a room — compared to $1,010 per year for ducted gas heating on mains gas. Split systems also cool your home in summer, so you get year-round comfort from a single unit rather than paying for separate heating and cooling systems.

Yes — every split system is a reverse-cycle air conditioner, which means it heats in winter and cools in summer using the same unit. This makes it one of the most versatile and cost-effective climate control options for Australian homes, with cooling costs as low as $12 per year for an efficient model in a standard room.

Most single split system installations are completed in one visit, typically within a few hours. Our team handles everything — electrical cabling, pipework, bracket mounting, and commissioning — so there’s no need to coordinate separate tradespeople. If we’re replacing an old unit, we’ll remove and dispose of it free of charge on the same day.

The main factors are the unit’s energy star rating, the size of the room, your home’s insulation quality, ceiling height, window and sun exposure, local climate, and how many people use the room. A higher star-rated unit in a well-insulated room will cost significantly less to run. Our team considers all of these factors when recommending the right system for your home.

Not much at all. Once you’ve received your quote and booked in, our administration team will confirm the details and arrange a site assessment if needed. On installation day, our tradespeople arrive with everything required — including electrical, pipework, and the unit itself. We’ll clean the area and walk you through the system before we leave.

Yes we do! If we’re replacing an existing split system, our team will remove the old indoor and outdoor units and dispose of them free of charge on the same day as your new installation. We handle the full swap — disconnection, removal, and cleanup — so you don’t need to organise anything separately.